Last Updated: July 2026

Shenzhen LSIGHT Technology Co., Ltd. (hereinafter "we," "us," or "the Company") values your personal information and privacy. This policy explains how we collect, use, store, and protect your information when you visit www.lsight.com and use services such as online inquiries. Please read carefully before submitting any information.

1. Information We Collect

We collect information only to the extent necessary to provide our services:

Information you actively submit: Through the "Contact Us / Online Inquiry" form, you may provide your name, company name, phone number, email address, product category of interest, and requirements description.
Automatically collected technical information: When visiting our website, our server may log your IP address, browser type, access time, and pages visited for website security and analytics purposes.
Cookies and similar technologies: Our website may use cookies to remember your browsing preferences (see Section 5).

2. Purpose of Information Use

We use collected information solely for the following legitimate purposes:

Responding to your inquiries and providing die-cutting solutions and quotations;
Communicating with you regarding orders, prototyping, delivery, and other necessary business matters;
Improving our products, services, and website experience;
Sending necessary notifications related to requested services (never for unsolicited marketing).

3. Information Storage and Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal information against loss, misuse, unauthorized access, or disclosure. Information submitted through forms is transmitted using encryption and accessible only to authorized personnel for the stated purposes. We do not sell your personal information.

4. Third-Party Services

To provide services, we may use the following third parties:

Form Service (Formsubmit.co): Your inquiry information is forwarded through this service to cs@lsight.com for follow-up. Their processing is governed by their own privacy terms.
Third-Party Map Service (Amap): Our Contact page uses Leaflet with Amap tiles to display our location. Related interactions are governed by Amap's privacy policy.

We recommend reviewing the privacy policies of these third parties.

5. Cookies and Similar Technologies

Cookies are small text files stored on your device by websites. We use cookies primarily to remember browsing preferences and analyze traffic patterns. They do not contain sensitive personally identifiable information. You may refuse or clear cookies through your browser settings; however, some features may be affected.

6. Your Rights

You have the following rights regarding your personal information:

Access and obtain a copy of your personal information held by us;
Request correction of inaccurate or incomplete personal information;
Request deletion of your personal information where legally permitted;
Withdraw previously given consent (withdrawal does not affect the lawfulness of processing prior to withdrawal).

To exercise these rights, please contact us using the information below. We will respond within a reasonable timeframe.

7. Protection of Minors

This website is primarily intended for business clients and adult users. We do not knowingly collect personal information from individuals under 14 years of age. If you discover that we have inadvertently collected such information, please contact us immediately, and we will delete it promptly.

8. Updates to This Policy

We may update this policy from time to time in accordance with legal requirements or service changes. Updated versions will be posted on this page with the "Last Updated" date. If changes significantly affect your rights, we will notify you more prominently.

9. Contact Us

For any questions about this Privacy Policy or to exercise your personal information rights, please contact us:

Company: Shenzhen LSIGHT Technology Co., Ltd.
Address: 2-3F, East Side, No.18 Hengkeng Industrial Avenue, Shiyan Street, Bao'an District, Shenzhen, China
Phone: 0755-23009171
Email: cs@lsight.com